Michael, a dealer at Melbourne's Crown Casino, had to take leave due to a family tragedy.
When he returned, and despite providing the necessary proof, his employers subtracted the time from his personal leave entitlements.
His union stepped in and were able to help him during his difficult time.
In the end, Michael recovered his leave and instead had the time off allocated appropriately as compassionate leave.
A job you can count on means having access to leave when you need it. This includes at times when you need it the most.