United Voice member Katherine was systematically underpaid by her employer Blue Reef Travel (aka Stay Oz) over a period of two years.
Stay Oz paid Katherine a flat rate for all hours worked, even when she worked on weekends and public holidays.
The flat rate was significantly below what she was entitled to be paid in accordance with the Award.
United Voice filed an underpayment claim on her behalf. The claim was settled in the Industrial Relations Commission, with Katherine receiving $10,500 in compensation for her losses.
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